Yes, stickers are
expensive. We build these to order and each set takes many man hours.
Material costs are extremly high and since we are not
your graphics in the thousands by a little chinese man the cost is
high. However we do beat the big companies and our regular
price is very close to their sponsorship price.
Decal Works standard number kit with airbox is $70+ along with this
they charge on average $14+ for shipping.
Once we start the artwork for you job we charge you account.
We do not refund after this point.
Make sure you read the instructions
on this website before you install. Clean and prep your
plastic. We do not replace graphics if you ruin them while
We are custom making one off graphics sometimes small imperfections do
occur. To keep our prices low we do not reprint unless the
imperfection is large. These include but not limited to small
white dots, small black dots, small cut defects and other small
Also to keep
prices low please order though our website. If we have to
hire someone to take orders we will have to increase our
prices. Please help keep the prices low for everyone.
Orders general take 1-2 days of manufacture time. In some cases shipped
within the same day of order. Printed graphics will usually be shipped
the following day. However we do travel and race. During these
times we will post delays on front of the web site. During the
Supercross season orders could be delayed. Usually we
head to the races Thursday night and we are back working Monday
morning. Hectic yes, but we love what we do.
Remember these are all custom printed and do take time.
Certain items do require proofs. When receiving a proof
please check your email often and respond promptly. If you do
not respond your order will be delayed.
will ship to Canada, United Kingdom, France, Germany, Switzerland,
Austria, Australia, Holland, Ireland, Norway, Japan Scotland and New
Zealand at this time.
Exchanges and Returns
Rusk Racing wants you to be satisfied with your purchase, therefore,
part of our commitment to our customers is to ensure that every product
is covered under a manufacturer warranty. We understand there may be
circumstances which require an exchange. The following information
offers you help in directing you through our simple policies and
procedures for exchanges or returns. Make sure you read the
instructions on this website before you install. Clean and
prep your plastic. We do not replace graphics if you ruin
them while installing.
Exchanging a Defective Product
or Mistake on your Graphic
Knowing Your Bike and Plastic:When ordering
make sure you know the correct year and model of your bike. If the
plastic has been changed from stock and your graphics do not fit we
will make a new set, however there will be a charge. Make sure you know
Manufacturer warranties apply to defective merchandise. Warranties
through Rusk Racing are for defective exchange only and in this case
the entire package (box, contents, accessories and product registration
card) must be included. credit options may not apply. Yes we
do make mistakes. If you have a misspelling or your order is
wrong just email us and we will send out a new set ASAP. You
do not need to send the old product back.
Products should be returned via an insured carrier within two weeks of
receipt of the return authorization. All returns must be received in
our Aztec office. The address is as follows:
33 Road 2553
Aztec, NM 87410
Numbers must be placed on the outside of the box and on your packing
slip. If you do not have your packing slip, make sure the return
authorization is visibly denoted on the outside of the box. Shipping
charges are non-refundable.
If you have a typo or misspelling on a graphic we will ship a new one
ASAP with the new spellings at no charge and we will not charge any
shipping fees. On other products credit will be applied to your account
after inspection of the product condition. Refunds will be applied to
the original payment method. Returns received in the warehouse in new
condition may be subject to a 15% restocking fee. Policies in an effort
to provide consistent quality and service we have provided the
following policy information for our customers.
1.Rusk Racing cannot guarantee that a product will be available on a
2.Due to the nature of our business, quantities are limited to stock
on-hand while supplies last.
3.Your order will be shipped or placed on back-order, depending on the
availability of the item(s) on your order.
4.Item availability and prices subject to change without notice.
5.All in-stock items will be shipped within 24-48 hours.
Warranties and Returns
1.All products purchased from Rusk Racing are warrantied against
2.All defective products are first handled through the manufacturer.
3.All defective returns handled on a repair/replacement basis only.
4.All returns subject to a 15% restocking fee.
5.Returns for reasons other than defective are accepted only within the
first 30 days.
6. Product must be received in the original manufacturer packaging in
order to be processed.
1.The price in effect when we receive your order will be the price that
2.Internet shipping prices do not apply to phone or mail orders.
3.Internet product prices may not apply to phone or mail orders.
1.No credit card charges will occur until the order is shipped.
2.All credit card orders over $500 shipping to an address, other than
the credit card billing address, will be delayed.
3.Current billing address and phone information must be included in
4.Allow 14 days for processing checks greater than $500.
5.Current address and phone information must be printed on all checks.
6.Returned checks will be subject to a $25.00 charge. All payments are
made in US dollars.
7.Visa, MasterCard, Discover and American express are accepted.
8.Purchase orders are accepted for government and education only.
Tax, Insurance and Fees
Rusk Racing Fan Mail! We strive at Rusk
Racing to provide a high level of service to our customers. When you
receive great service we would like to know. Please email us at
email@example.com and we will post your message here. Note: your email
address will not be visible to the public. Each posting will have your
name and state.
1. 6.25% sales tax will be charged to New Mexico customers.
2. A $6.00 box charge will be added to all large items.
Please do not rely on email order confirmations to assure that your
order has been placed. At times we may undergo technical maintenance at
which time your email confirmation may not be sent. If you do not
receive a confirmation within 12 hours, please email or call us at
When will my order be downloaded?
Our online orders are downloaded into our network on or around 9am,
12pm, and 3pm mst.
Problems placing an order?
If you are having problems placing an order, please call our customer
service department at (970) 759-0411 prior to calling please review our
Why am I getting error messages?
Due to the nature of the internet you may experience error messages
from time to time. If you are alerted with an error message, refresh
your screen or close your browser and try again later. If the problem
still persists please call us at (970) 759-0411
As a consumer we understand there may be times when you need to contact
us. You may contact us via email. Please feel free to call us anytime.
Email us to contact an experienced service representative for post sale
questions and answers, contact us at: firstname.lastname@example.org
If you wish to contact us by phone call our service number at (970)
Rusk Racing 33 Road 2553 Aztec, NM 87410
copyrightę 2018, Rusk Racing all rights reserved.